Terms & Conditions – Energy Venture

Effective Date: 01.09.2025
Last Updated: 01.09.2025

Welcome to Energy Venture General Trading L.L.C-FZ (“Energy Venture,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website [shop.energyventure.ae], including any purchases of products, services, or content offered through our platform.

By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree, you should not use our website.

1. Company Information

Energy Venture General Trading L.L.C-FZ
Deira Twin Towers (Rolex Building), 10th Floor, Office 1004B
Baniyas Road, Deira, Dubai, United Arab Emirates

Phone: +971 50 412 2009
WhatsApp: +971 50 412 2009
Email: info@energyventure.ae

2. Eligibility

By using our website and services, you confirm that you are:

At least 18 years of age (or the age of majority in your jurisdiction).
Legally capable of entering into binding contracts.
Providing accurate, truthful, and complete information during checkout or account creation.

3. Products & Services

Energy Venture specializes in:

Smart gadgets & wearable devices
Power banks & solar energy solutions
Portable generators & projectors
Smart security systems
High-tech industrial tools and accessories

We reserve the right to:

Modify or discontinue any product or service without notice.
Limit the quantities of products purchased.
Refuse orders suspected of fraud, misuse, or unauthorized resale.

4. Orders & Payment

All orders are subject to acceptance and product availability.
Prices are displayed in USD, AED, or other supported currencies and include applicable VAT where required.
We accept secure payments via approved third-party gateways (credit/debit cards, bank transfers, digital wallets).
You agree to provide accurate billing and shipping details for timely delivery.

5. Shipping & Delivery

We ship domestically within the UAE and internationally to selected countries.
Estimated delivery times are provided at checkout but may vary due to logistics or customs delays.
Shipping costs, customs duties, and import taxes (if applicable) are the customer’s responsibility.
Risk of loss passes to the customer once the order is handed over to the carrier.

6. Returns & Refunds

Returns are accepted within 14 days of delivery if the product is unused, undamaged, and in original packaging.
Certain items (e.g., wearable devices, software, customized items) may be non-returnable for hygiene or regulatory reasons.
Refunds are processed to the original payment method after inspection and approval.
For full details, please refer to our Return Policy page.

7. Intellectual Property

All content on this website—including text, graphics, logos, images, videos, software, and trademarks—are the property of Energy Venture or its licensors and are protected under applicable copyright and intellectual property laws.

You may not:

Copy, reproduce, or distribute our content without prior written consent.
Misuse our trademarks, product designs, or brand assets.

8. User Responsibilities

You agree not to use our website or services for:

Illegal or fraudulent activities.
Distribution of malware, viruses, or harmful software.
Unauthorized attempts to access, modify, or disrupt website operations.

9. Warranties & Disclaimers

Our products are sold “as is” and are subject to manufacturer warranties where applicable.
We do not guarantee uninterrupted or error-free operation of the website.
To the fullest extent permitted by law, Energy Venture disclaims liability for damages arising from use of products or services beyond their intended purpose.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

Energy Venture shall not be liable for indirect, incidental, or consequential damages (including data loss, lost profits, or business interruption).
Our liability for direct damages shall not exceed the purchase price of the product in question.

11. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

12. Amendments

We may update or modify these Terms at any time. Updates will be posted with a revised “Last Updated” date. Continued use of our website after changes implies acceptance.

13. Contact Us

For questions regarding these Terms, please contact: